Engagements may be project, time or retainer based.
Our methods include the proprietary Knowledge Resource Management model, the PIME cycle and a variety of proven methodologies tailored to suit the needs of a specific engagement.
Advisory engagements are confidential, time limited opportunities to draw upon the expertise of IRM Strategies principals for development of a concept, individual or team. Beyond coaching, the focus is business, management and leadership oriented.
Every project is unique and draws on our unusual combination of experience on both sides of the client-consultant table.
IRM Strategies' partners bring leadership and practice experience in diverse organization. These include government agencies, several hospitals, privately owned and listed companies. We have been asked by global consulting firms to provide original content for bid processes and do not "tweak" boilerplate submissions. IRM Strategies' partner adhere to professional codes of ethics and are held to a high standard of service--your satisfaction matters to us. We partner with you to achieve meaningful outcomes.
- Readiness Assessment
- Evaluate your current state against your desired state. We'll help you define where you want to go, assess where you are, identify the gap and develop a roadmap to bridge the gap.
- Focus areas include readiness for a transition to electronic services and associated e-records management; development of knowledge and information resource management; change process and outcome measurement. Standards & Process Compliance Audit
- Examine business processes for evidence of compliance to relevant industry and international standards to ground recommendations for correction and improvement.
- Focus areas include standards and guidelines such as the ISO 9000 quality series; ISO 15489 Records and document management series; food safety practices based on the Canada FoodSafe program; compliance with the Personal Data (Privacy) Ordinance and similar legislation Records Management
- Manage evidence of corporate decision making and action activity that is captured in multiple media.
- Establish comprehensive governance and practices for a framework for systematic management of access, use, protection, sharing, retention and disposition of recorded information.
- Identify opportunities for cost saving
- Focus areas include governance, program design, taxonomy development, facilitated retention planning, media coversion planning and competency building. Informatics Audit
- Review the effectiveness of data collection and use to identify system functionality and workforce learning needs for improved decision making and defensible, quality outcomes.
- Assess workplace culture and practices to ground competency development, continuous learning and innovation capacity. Develop programs to meet needs and construct new knowledge.
- Focus areas include performance indicator development; change process; health system management; and more Innovation & Learning Capacity Organisational Development
- Strengthen governance and human resource management within a collaborative, knowledge valuing culture on an agreed path of change. A variety of interventions are typically required. These are designed following an assessment phase and development of a strategic roadmap that serves as the basis for transition to your desired state. Education & Training
- IRM Strategies provides educational support to universities in Hong Kong and Canada through curriculum design, teaching/lecturing and practitioners' advisory support to academics. Robert Tornack is Adjunct Assistant professor at the School of Health Information Science, University of Victoria. John O'Brien is Adjunct Professor, School of Library, Archives and Information Science, University of British Columbia.
- Tailored courses, seminars, workshops and facilitated sessions are available either as part of contracted consulting engagements or as independant education and professional development offerings. Focus areas include a full range of management courses, the knowledge resource management domain, performance planning and appraisal, records management and change.
- Courses in clinical health care management, health system governance, nursing informatics and the InterRAI set of tools are available by arrangement.
