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Profitability and Knowledge: If We Only Knew What We Know

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    p.32 .............................Sequent Compsys Inc.
  1. Knowledge Intensive prossessor pnts in value chain
  2. Detailed model of cycle time and flow with its channel ops
  3. good handle on project costs--focus transfer initiatives on parts of the value chain that
    • reduce project cycle time
    • decrease costs
    • increase volume, customers, projects, revenue
    • manage risk associated with operations
    Projects may be similar, but they differ in know-what, know-why, know-how, know-who and in knowledge use Look for the highest pain / gain.

Records & HK: Pinsent Masons Peter Bullock's Talk at CIO Connect

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Rough notes: June 17 2008; ROYAL YACHT CLUB
    Tension between security & risk management with capacity, quality and innovation
  • how long has it been your practice to destroy evidence?
  • Policy versus practice
    • reality: limit server size and encourage individual (non-standard) practice
    • Ability of the Courts to understand the use of technology
    • [angry/assign] blog charges $50
    • program plan
Approach to definition of document / record? 2 weeks back: GE Redaction case Teresa Payton with CIO future

Learning Development & training Links

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Various links
    Professional Development, Education and Training Resources
  • International Council on Archives: see trainthetrain.zip or an offline html training pack.
  • DACUM- acronym for "designing a curriculum" through occuational analysis. We have an img file of a mechanical short wood harvester's DACUM chart.

Legal & General Research

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A. J'nise Smith, CRM presented this topic on February 16, 2000. Some of the links may be out of date.

File Standards and Nomenclature

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There are correlations between this summary of file folder structures from the BC Ministry of Transportation and the logical structuring of electronic and multi-media files. For the purposes of this discussion (standard), a file can be described as a collection of related records treated as a unit and arranged in a logical sequence to which a specific retention schedule and final disposition can be applied.

File Types - Record Series Types

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    Types of Files
  • Traditionally, a file has been a strictly tangible thing: a paper folder containing more paper.
  • For the purposes of this course, a "file" is considered to be a grouping of like information, regardless of the media upon which that information is recorded. The information itself is recorded upon "records". There are several complexities to consider in using this definition and these will be explored as the course develops.
There are three types of files.
    Subject files

Correspondence Control and Management

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Correspondence is very costly because it is largely produced through personal effort. In essence, where correspondence is routinized and systematic, it is actually a "form" that is represented in a less "form-like" way to look like, for example, a letter. Hence, form letters.

Correspondence costs are difficult to assess becuase production costs vary by the production process and pay levels of involved persons.

Correspondence ranks second to forms in volume.

Reports Management & Control

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  • Reports are a summary of previously collected and processed data. They serve as information feedback upon which management decisions are made.
  • Reports are perhaps the most expensive type of organizational record. There are progress, status, financial reports; personnel reports; accounting statements, credit reports, etc.

    • Forms and Forms Management

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    Forms management and control involves the approval and authority over all forms produced and urchased for organisational use. What is a form? A form is container, paper or otherwise, for the systematic collection and use of data. In the 1980s, is was held that 75% of records in line offices were forms. In executive offices, it was viewed that reports and correspondence might outnumber forms.

    Partners' Notes

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    This book is compiled from random (and likely incomplete, unprocessed) notes taken in part from an office clearing process.

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