RIM

Records management is the systematic control of information exercised over:

Information costs

  • in time, space and equipment
  • it provokes questions.
In electronic, paper and other records, supporting every aspect of your business, information feeds the corporate brain. It is both necessary and expensive, and goes far beyond technology.

Preserving Web Content

As business and organisations in all sector take advantage of the reach and convenience of web-based marketing, communications and service delivery, there is little time or effort spent on addressing need to preserve content. IT Directors note that it is challenging enough to satisfy the demands of site visitors for fresh, continually evolving content. Some say they are "frankly, not interested" in preserving content. For insight into the issue, watch the video. Slides follow.

AIIM Explains Electronic Records Management

The Association for Imaging and Information Management (AIIM) is a valuable source of information on a variety of issues, challenges and opportunities related to the management of information. With a focus that is usually firmly rooted in digital content management, it is great to see that the article, "What is ERM?", draws on the important international standard, ISO 15489.

New Zealand Grapples with Reality

In some jurisdictions, cultural norms maintain the separation of public (workplace) and private worlds. However, the degree of separation may be a factor of generational preference and technology. New Zealand's approach can add value across regions--but is it enough?

Knowledge Beyond Technology

It is tempting to look for technology to solve organizational problems. But time after time, the problem seems to be one of connections. Do people know what to do? or why? These questions drive how well technology can be deployed and put to productive use. Where information is concerned, without the "why", people do what makes sense to them individually...even in the most command and control environments. The following example Is a business case in point.

ISO 38500:2008 IT Governance

The International Organization for Standards has produced a guideline for governance of information technology. It is a framework of principles for decision flows on: Responsibility, Strategy, Acquisition, Performance, Conformance, and Human Behavior that draws, as so many do, from the Australian Standards, in this case, AS 8015. (Where would IM be without Canada in the 80s-90s and Australia in the 90s-20s?)

As with any standard, the effort to interpret and achieve compliance must fit within the overall governance and operational context.

Blogs related to Recorded Information Management

Collecting insights into the challenge of managing recorded information: click on more ...

SMS deemed admissible evidence

Sri Lanka's decision that SMS constitutes admissible evidence may surprise, but it shouldn't.

Web 2.0 and mobile communications create new challenges for capturing and managing knowledge in multimedia information formats. Frequently, managers report that "this is a remote issue", but increasingly such issues are finding their way into both corporate daily practices and the courtroom.

Websites ARE records with legal implications ...

The Securities Exchange Commission (SEC) of the United States provides guidance in relation to records that comprise corporate web sites.

Effective August 7, 2008, yes as long ago as that, the SEC provided an interpretive release to provide guidance
regarding the use of company web sites under the Exchange Act and
anti-fraud provisions of the federal securities laws. Businesses with global practice areas are advised to take note. Comments on the guidelines are

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